Report a security issue
Help us keep our smart connectable products safe. Tell us what you observed and we’ll get back to you with acknowledgement and status updates until the issue is resolved.
What to include
- Product family and model number (visible on the product label)
- Serial number, if you have it
- What you observed and how to reproduce it
Step 1
Acknowledge
We confirm receipt of your report — usually within 1–3 business days.
Step 2
Investigate
Our product team triages and investigates the issue you reported.
Step 3
Resolve & update
You receive status updates and notification when the issue is resolved.