Privacy notice

This site exists to publish cyber-security compliance information for Dux Manufacturing Limited’s smart connectable products. We collect personal information only when you submit it to us through the security-issue reporting page.

What we collect

• Your name and email address.
• The product family, model, and serial number (if provided).
• The description of the issue you submit.
• Technical metadata: timestamp, originating IP address and browser user-agent, used for spam prevention and audit logging.

How we use it

• To acknowledge receipt of your report.
• To investigate the reported issue and follow up with you.
• To meet our obligations under the Cyber Security (Security Standards for Smart Devices) Rules 2025.

Who sees it

Reports are routed to Dux’s product security team. We do not sell or rent your personal information. Reports may be shared with relevant authorities only where required by law.

Contact

For privacy questions, contact aphilip@dux.com.au.